Welcome to Naturequeenx – where home meets inspiration.

      Contact Us

      Hello – and thank you for stopping by DwellMuse. Whether you're looking for the perfect piece to complete your living space, have a question about an order, or just want to share how you've styled our products in your home – we're here and we're listening.

      We believe that creating a beautiful home is a journey, and we're honoured to be part of yours. If there's anything we can help with, please don't hesitate to reach out.

      The best way to reach us

      Email: service@dwellandmuse.com

      We check our inbox regularly throughout the day, and we aim to respond to every message within 24 hours on business days. If you haven't heard back from us within that time, please check your spam folder – and if we're still not there, just give us a nudge. We genuinely want to hear from you.

      What to include when you write

      To help us help you faster, please include:

      • Your order number (if you have one)

      • The email address you used when placing your order

      • A clear description of your question or concern

      • Photos if you're reaching out about a product issue – they really help us understand what's going on

      The more detail you give us, the quicker we can sort things out for you.

      Returns – a quick note

      If you need to return something, please contact us first – we'll need to authorise your return and provide you with the correct return address. Please don't send items back without reaching out to us, as we can't guarantee we'll be able to process them.

      And just a friendly reminder: our registered address is for legal correspondence only – not for product returns. We'll always give you the right address when you contact us.

      Who's behind DwellMuse?
      DwellMuse is operated by Quanzhou Shengnanda Trading Co., Ltd.Responsible for the operation of the online store, order processing, customer service, and related ecommerce activities.

      • Email: service@dwellandmuse.com

      • Legal Entity: Quanzhou Shengnanda Trading Co., Ltd.

      • Date of Establishment: June 14, 2019
      • Business Registration Number: 91350521MA8T7ELK1Y

      • Registered Address (legal only): No. 92 Luzhuxia, Henghai Village, Dongqiao Town, Hui'an County, Fujian Province, China

      • Website: https://dwellandmuse.com

      Please note: our registered address is for legal correspondence only – not for product returns. If you need to return something, please contact us first for the correct return address.If you would like to request a return or need assistance with an order, please contact us before sending any item back.

      We're here for you

      Whether you have a question about a product, need help with an order, or just want to share your feedback – we're all ears. Every message we receive is read by a real person who genuinely cares about your experience with DwellMuse.

      So don't be shy – drop us a line at service@dwellandmuse.com. We can't wait to hear from you.